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  We contribute to the realization of a digital inclusion society where all people enjoy the benefits.

The Department of Digital Inclusion takes the lead in creating a society where all people enjoy the benefits of digital technologies by establishing an environment where all people can participate in the social and economic activities in the digital world without discrimination or exclusion.

We provide a comprehensive digital competency training service by selecting convenient facilities such as resident centers and libraries across the country as “digital learning places” so that all citizens can take courses ranging from training on basic competency required in daily life to practical learning, all offered near their residence.

We conduct surveys on the state of access to information including web, mobile applications, and kiosks and support legal and institutional improvement to make sure that the digitally vulnerable group is able to use digital services easily and conveniently. We also provide a real-time communications relay service that enables people with hearing impairment or language disorders who have difficulties using the telephone to communicate with others freely.

We established a digital social innovation support center in order to create an ecosystem for digital social innovation for the dissemination of a sound intelligent information culture and provide digital and SW education to people from all walks of life including youth, university students, and women.

We also support the prevention and resolution of the dysfunction of intelligent information society by providing education on the prevention of smartphone overdependence, professional counseling, intelligent information ethics capacity-building education, cyberviolence prevention training, and operate an internet ethics experience zone based on people’s life cycles.

Roles and responsibilities

  • Support the development and implementation of mid-to-long-term digital inclusion policy
  • Establish a digital competency training foundation for all people and implement projects
  • Identify and promote new digital inclusion projects such as guaranteeing access to and use of intelligent information services
  • Create a sound information culture and digital social information ecosystem
  • Identify and develop digital talents and promote the supply of female talents in the SW sector
  • Support mid-to-long-term plans and policies to respond to the dysfunctions of intelligent information including intelligent information ethics
  • Develop content for training on establishment of ethics in intelligent information society, training on the prevention of cyberviolence, and develop customized content
  • Develop and implement policies such as establishment of mid-to-long-term plans to prevent and resolve overdependence on intelligent information services
  • Operate the Internet Addiction Prevention Center and provide professional consulting
  • Operate and manage digital inclusion services such as the provision of communications relay service (relay call center)